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Collections

Debt Collection

Trade Credit Collections provides a complete credit management service exclusively to QBE Trade Credit policy holders.

Our experienced team works closely with you to understand your business and provide the best service and solutions. We’re always looking for ways to improve processes to help ensure your business is managed effectively and we work hard to deliver a consistently exceptional experience.

  • Demands

    Our demand letters inform your debtor of their obligation to pay and the consequences of non-payment.

  • Field calls

    Our Field Agents are fully licensed and highly skilled with many years of experience.

  • Insolvency proceedings

    Where necessary, we'll arrange insolvency proceedings to ensure assets are secured.

  • Legal action

    If your debtor fails to respond to demands for payment we will recommend and advise the most appropriate course of legal action.

  • DebtNet

    Our information and communications portal allows you to stay informed and in control.

  • Payment portal

    Our payment portal allows your debtors to access and manage their accounts 24/7.

  • Credit documentation

    The quality of your credit application and terms and conditions directly impact your ability to recover outstanding debts. We can refer you to one of our panel firms whom you can engage directly to review your credit documentation and provide advice to you.

  • Tradecollect

    Trade Credit Collections will provide an assessment of your potential reimbursement at the time of debt placement.

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